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Center for Primary Care

Director of Human Resources

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Posted On: Tuesday, 1st January 2019
Education: 4 Year Degree

Job Description:

Summary: Responsible for directing all Human Resources department activities and functions, including development
and administration for policies and procedures, employee recruitment and training, benefits purchasing and
administration, development and administration of compensation standards and schedules, and employee special
functions/events. Responsible for oversight of community relations and marketing activities.


Experience: 10 years of Human Resources experience with at least 5 years of management experience. Experience
working within a health care environment preferred.
Essential Job Functions:
• Plans, develops, organizes, implements, directs and evaluates the organization’s human resource function and
performance. Ensures that policies and procedures are reviewed and updated annually.
• Translates the strategic and tactical business plans into HR strategic and operational plans.
• Management and oversight of Human Resources and Community Relations team members to include
(but not limited to): Setting goals for performance and deadlines; Organizing workflow and ensuring
that employees understand their duties or delegated tasks; monitoring employee productivity and
providing constructive feedback and coaching
• Oversees the develops staffing strategies and implementation of plans and programs to identify talent within
and outside the organization for positions of responsibility. Identifies appropriate external sources for
candidates for all levels within the organization. Incorporate regular feedback from office managers, medical
directors and corporate managers/directors.
• Ensures progressive and proactive compensation and benefit programs to provide motivation, incentives and
rewards for effective performance are in place.
• Develops programs to allow the organization to embrace applicants and employees of all backgrounds and to
permit the full development and performance of all employees.
• Establishes credibility throughout the organization to be an effective listener and problem solver of people
issues.
• Develops appropriate policies and programs for effective management of the people resources of the
organization. Included in this area would be programs for employee relations, affirmative action, sexual
harassment, employee complaints, external education and career development, among others.
• Oversee employee discipline process in support of office and corporate managers, directors and medical
directors; assures discipline process is consistent with established policies and procedures; conducts or oversees
exit interview process
• Oversees development and administration of wage scales for all office and corporate staff positions,
performance of periodic surveys and recommendation of wage scale adjustments to Executive Committee
• Recommend actions to ensure compliance of policies, procedures and work practices with EEOC, FLSA, ADA,
COBRA and other applicable federal and state regulatory bodies; maintains records of regulatory matters and
oversees remediation efforts as needed.
• Enhances and/or develops, implements and enforces HR policies and procedures of the organization by way of
systems that will improve the overall operation and effectiveness of the organization. In particular, regulate the
human resource information systems database and provide necessary reports for critical analyses of the HR function and the people resources of the organization.
• Provides technical advice and knowledge to others within the human resources discipline.
• Manages other areas such as employee communication and community relations.
• Continues improving the programs, policies, practices and processes associated with meeting the strategic and operation people issues of the organization.
• Evaluates the HR division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as for providing individuals with professional and personal growth opportunities.
• Other duties as assigned.


 Work Environment: This job operates in a professional office environment. Its role routinely uses standard office equipment such as computers and phones.
Mental/Physical Requirements: Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 lbs. Regional travel is required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Preferred Skills:

Performance Requirements:
Knowledge, Skills and Abilities
• Extensive knowledge of state and federal employment/labor laws, including OSHA, ADA, FLSA, FMLA and EEOC; must also possess advanced knowledge regarding employee benefit laws, including ERISA, HIPAA and COBRA.
• Expert in preparation and administration of human resource policies, procedures and job descriptions
• Advanced knowledge of organizational development, employee motivation and employee education/training
• Advanced knowledge of Human Resources information systems, including benefits administration, employee recruitment/hiring and employee information maintenance
• High level of verbal and written communication skills to educate and communicate with all levels of staff in physician practice
• Advanced interpersonal skills to maintain trust and credibility within and across the organization; must be able to mediate significant differences of opinion and perspective between staff members without perception of favoritism
• High level analytical skills to review detailed and complex data regarding human resources compensation, benefits, performance metrics, including time to hire, turnover ratio, labor expense and advise corporate management on HR support levels, manager effectiveness, etc.
• Substantial understanding of organizational psychology and employee motivation
• Proficient in Microsoft Office

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